Create a Swisscom Windows VM

A Swisscom Windows VM can be ordered with one of the following catalog items (blueprints) in the portal:

  • Swisscom Windows 2019
  • Swisscom Windows 2022
  1. Choose a catalog item and click on REQUEST

    Webportal

    Catalog items for Managed Windows

    vRA

    Catalog items for Managed Windows

  2. Chose the Business Groups you want the VM to be deployed to.

    This is an information message

    Important

    If you chose a recently created Business Group, not older than ~15 minutes, then the provisioning might fail. We advise you to wait at least 30 minutes after creating a new Business Group to ensure the provisioning works as intended.

  3. Add a description for the deployment and a reason for the request (optional). When ordering a Swisscom Windows VM, it is possible to activate extensions. By activating the extensions, additional features are configured when creating the Swisscom Windows VM, which turn an unmanaged Swisscom Windows VM into a Managed Swisscom Windows VM.

    Webportal

    Create a Swisscom Windows - Step 1

    vRA

    Create a Swisscom Windows - Step 1

    • Prepare for Extensions: This will prepare the VM for the usage of the configuration management tool. A dedicated service user is created and the required administrative permissions are configured. This is always needed as a prerequisite for the Managed Swisscom Windows service.

    • Enable Managed OS: If this extension is switched on, the Operating System is configured according to Swisscom standards so that the operation can be taken over by Swisscom. In addition, the extensions Patching, Malware Protection and CIS Hardening and Reporting are also switched on implicitly. All these extensions are necessary for the Managed Windows service.

    • Patching Window: The patching window is used to patch the Operating System and, if necessary, to reboot the Operating System.

    • Technical Contact Email: Define an email address for the Technical Contact. In case of an issue with the VM, the Swisscom operation team can easily contact you.

  4. Configure the VM settings.

    Webportal

    Create a Managed Swisscom Windows - Step 2

    vRA

    Create a Managed Swisscom Windows - Step 2

    • CPUs: Specify the number of CPUs here. It is recommended to allocate at least 4 CPUs for a standard VM. Please refer to VM configuration recommendations for more details regarding ESC hypervisors and NUMA.

    • Memory (MB): Specify the memory size for the VM. For optimal performance of the OS and installed applications, it is recommended to allocate a minimum of 8 GB of memory.

    • Description: Optional, specify a description for the VM.

    • Hostname: Specify the hostname of the VM. Please note that only the hostname of the guest operating system will be changed, the displayed name in the vRA portal is not affected. If left empty, the displayed name of vRA will be taken as the hostname.

    • Administrator Password: This field is not visible, when the Managed OS extension is selected. For a Managed OS VM, a root password will be set that is only known to the Swisscom operation team.

    • Service Level: Select the Service Level that should be assigned to the VM. The Service Level defines the values for High-Availability and IT Business Continuity (ITBC):

      Service LevelHigh AvailabilityITBC
      BasicNoNo
      StandardYesNo
      AdvancedYesYes
    • Location: Select on which cluster in what location your VM will be placed. The available choice depends on the chosen Service Level. A VM can only be placed on a stretched cluster if the Advanced Service Level is selected.

    • Location Constraints: If Advanced Service Level is selected, a wish on which cluster in what location the VM should be placed can be selected.

    This is an information message

    Important

    This rule is a "should" rule, meaning that it will not be enforced. In a disaster case, when the cluster in location A is down, the VMs (only those with Advanced Service Level) will be started in location B, even if the location constraint was placed in location A.

    • Backup Policy: The backup of the VM is enabled by default and cannot be disabled. For more details, see here.

    • Start VM after deployment: Select if the VM should or should not be started after its creation.

  5. Configure the network settings.

    Webportal

    Create a Swisscom Windows - Step 3

    vRA

    Create a Swisscom Windows - Step 3

    • vNic 1-8: Select up to eight networks in which the VM should be attached.
  6. Configure the storage settings.

    Webportal

    Create a Swisscom Windows - Step 4

    vRA

    Create a Swisscom Windows - Step 4

    The Disk 0 is reserved for the OS. Therefore, do not edit the Disk 0 except the Disk 0 Policy. It is possible to add additional disks for your application. Configure the storage reservation policy. The provisioning workflow then adds the disk to the VM, creates the partitions, and formats the disks.

    For more details, read the Disk Management section.

  7. As soon as the deployment is finished, you can find your Managed Swisscom Windows VM under the My Items tab.

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