Tenant Architecture

Below you will find a high level representation of a customer tenant.

Tenant overview

Description

The Enterprise Service Cloud is built on the principle of sharing resources across multiple tenants (multi-tenancy). Each customer:

• can choose which data-center to use (current options is T3, T4 or both)
• can have multiple business groups and per business group multiple services
• can have as many tenants as wished in order to meet his business needs

What is a Business Group?

Business groups are used to associate a set of services and resources to a set of users. These groups often correspond to a line of business, department, or other organizational unit. You can create a business group to configure reservations and entitle users to provision service catalog items for the business group members.

What is a Fabric Group?

A fabric group is a way to group compute resources from vCenter Clusters. It could be easily described as a subset/slice of the overall compute resources that we want to make available to the tenant.

What is a Reservation?

A reservation allocate resources from a fabric group (CPU, RAM, Storage, etc.) to a specific business group.

What is a Service?

A service is a selection of blueprints/catalog items that the user can consume. E.g: compute services consist of catalog items that the user can consume to create VMs for Linux or Windows, etc.