Service Offering

As part of the "Cloud Network Services" portfolio, Swissom will offer a range of network services such as Managed Reverse Proxy, Forward Proxy, Global Load Balancer, DNS, DHCP, IPAM, etc.).

Managed Forward Proxy

The Managed Forward Proxy is a customer-specific instantiation, which is operated by Swisscom. The provision, modification and decommissioning is automated end-to-end. Each Managed Forward Proxy is set up on a Swisscom public IP address. This means that the automated provision of BGP routing is always possible.

Internet Access & DDoS Protection (option)

Swisscom's Internet access is used for this service without the need of a customer own Internet access. Both IPv4/IPV6 or dual stack are available. The bandwidth of the Internet access can be seen in the Performance Classes chapter below. Internet access is only overbooked 1:3.

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IPv6 & Dual Stack

IPv6 and Dual Stack are currently not available for our Managed Proxy services. These features are currently under development and will be available soon.

Performance Classes

The Manage Reverse Proxy service is available in different performance classes:

Performance class	Max. throughput	Max. connection-rate	Max. concurrent-connections
Small	50Mbit/s	100cps	10'000ccc
Medium	200Mbit/s	200cps	50'000ccc
Large	1Gbit/s	500cps	100'000ccc
Extra Large	2Gbit/s	1000cps	400'000ccc

Throughput: The "Throughput" defines the throughput that is transported through the forward proxy. It consists of upload throughput plus download throughput.

Concurrent Connections: These are the connections on an instance that are active at the same time.

Connection-Rate: The connection rate (cps = connection per second) defines the maximum possible sessions that can be set up in one second. The duration of the sessions is irrelevant.

Service Level

Product /Service	Service class	Availability	ICT Service Continuity	Backup Policy
Managed Forward Proxy S	Advanced	7x24 99,9%	dual-site active/passive	No Backup
Managed Forward Proxy M	Advanced	7x24 99,9%	dual-site active/passive	No Backup
Managed Forward Proxy L	Advanced	7x24 99,9%	dual-site active/passive	No Backup
Managed Forward Proxy XL	Advanced	7x24 99,9%	dual-site active/passive	No Backup

Billing

The Managed Forward Proxy service is billed by hours.

Reporting

Customers can see the performance report in the Enterprise Service Cloud portal (Reports).

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Note

Access to the Reports tab is limited. The menu is only visible for a specific role group. Authorized users see all resources from the specific customer tenant. Access cannot be restricted to a business group.